1. General Refund Policy
At Parshiva Edub Pro, we strive to provide high-quality educational content and services. If you are not satisfied with your purchase, you may be eligible for a refund under certain conditions as outlined below.
2. Eligibility for Refunds
- Subscription Services: If you have purchased a subscription service, you may request a refund within 14 days of the initial purchase date. No refunds will be provided for any renewals or recurring charges.
- One-Time Purchases: For one-time purchases of courses or materials, you may request a refund within 7 days of purchase if you have not accessed or downloaded the content.
3. How to Request a Refund
To request a refund, please contact our customer support team at [support email] with the following information:
- Your name
- Purchase details (date of purchase, product/service purchased)
- Reason for requesting a refund
4. Processing Refunds
Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10 business days. Refunds will be issued to the original method of payment.
5. Non-Refundable Items
- Digital Products: Any digital products that have been accessed or downloaded are non-refundable.
- Promotional Offers: Purchases made under special promotions or discounts are non-refundable.
6. Changes to Refund Policy
Parshiva Edub Pro reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website, and your continued use of our services after such changes will constitute your acceptance of the new policy.
7. Contact Us
If you have any questions about our Refund Policy, please contact us at support@parshivaedupro.com